Terms of Service

Last updated: 5 June 2026

These Terms govern your use of the ShiftsPod platform provided by Dimva LTD, company no. 16068163 ("ShiftsPod", "we", "us"). By creating an account or using the service you agree to these Terms.

The service
Accounts
Free trial
Fees & billing
Acceptable use
Your data & data protection
Availability
Intellectual property
Liability
Term & termination
Changes
Governing law

1. The service

ShiftsPod is a subscription (SaaS) platform for managing drivers, shifts, vehicle/trailer checks, live tracking and proof of delivery. We grant you a non-exclusive, non-transferable right to use it during your subscription.

2. Accounts

You are responsible for your company account, your users' credentials, and all activity under them. You must provide accurate information and keep your password secure. You must be authorised to bind your organisation to these Terms.

3. Free trial

New accounts include a 14-day free trial, no card required. At the end of the trial you must subscribe to continue using the service. We may change trial terms for future sign-ups.

4. Fees & billing

Pricing is per active driver, billed monthly or annually in advance via Stripe.
Your driver count (seats) is reconciled automatically; adding or removing drivers adjusts your charge on a pro-rata basis.
Fees are exclusive of VAT, which is added where applicable.
Subscriptions renew automatically until cancelled. You can cancel anytime via the billing portal; access continues until the end of the paid period.
Except where required by law, fees are non-refundable.
If payment fails, we may suspend access after a 7-day grace period.

5. Acceptable use

You agree not to: use the service unlawfully; track individuals without a lawful basis or required notice; attempt to breach security or access other tenants' data; reverse engineer the platform; or resell it without our written consent. You are responsible for informing your drivers about location tracking as required by law.

6. Your data & data protection

You retain ownership of the data you put into ShiftsPod. We process personal data on your behalf as your processor under our Data Processing Agreement, which forms part of these Terms. See also our Privacy Policy.

7. Availability

We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance and will use reasonable efforts to minimise disruption.

8. Intellectual property

All rights in the platform, software and branding remain ours. These Terms grant no rights except the right to use the service as described.

9. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss, loss of profits, data or business. Our total liability in any 12-month period is limited to the fees you paid in that period. Nothing limits liability that cannot be excluded by law.

10. Term & termination

These Terms apply while you use the service. Either party may terminate for material breach not remedied within 30 days. On termination your data is handled per the DPA (returned or deleted within 30 days).

11. Changes

We may update these Terms; material changes will be notified by email or in-app. Continued use after changes take effect constitutes acceptance.

12. Governing law

These Terms are governed by the laws of England & Wales and subject to the exclusive jurisdiction of its courts.